DELIVERY AND SHIPPING POLICY
Last Updated: Jan 01, 2021
GENERAL CONSIDERATIONS AND SCOPE
RS Fashion trading as GLOGLAMP, Gurgaon, Haryana - 122506 (hereinafter "GG") maintains the internet portal GLOGLAMP.COM, a fashion online store (hereinafter "GLOGLAMP.COM").
GG provides delivery through Delivery Partners that will only be delivering to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.
GG ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products, the delivery time may vary based on the availability of products.
GG does not assume any sourcing risk especially with reference to a purchase by description. GG is only obliged to ship from existing stock or from stock ordered from suppliers.
In some cases GG will ship from its own production.
In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which GG cannot be held responsible. Starting and Ending points of such shipping impediments will be communicated immediately by GG.
GG reserves the right to cancel the contract should delivery fail three times through fault of the customer. Payments already made will be refunded or store credit will be given depending on the scenario.
GG asks you to immediately inform the deliverer and GG as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help GG to make its own claims against the supplier.
All delivery times mentioned are applicable after confirmation of order from us. For Cash On Delivery orders, this is after we have called and confirmed the order from your end.
All order confirmations must be completed within 72 hours. After this time period if the order is not confirmed by the customer, it is up to the discretion of GG to cancel the order.
We understand that you want your products the moment you order them. But as much as we’d love to make that dream come true, it’s impossible. However, rest assured that our teams will work tirelessly to get your order delivered to you in the best time and condition.
DELIVERY TIMELINES AND TRACKING
Delivery timelines are approx. 3-7 business days, however it may vary in certain cases based on the availability of products and delivery partners reach to certain locations within India. If you need help tracking your order, please write to us at care@GLOGLAMP.COM
Have a wonderful shopping experience with GLOGLAMP!